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Link Shortening

The campaign's Settings → Link Shortening tab controls the domain the campaign uses to shorten links for campaign outreach. Pick one of your company's configured domains from the Domain dropdown, and Aktify's link shortening process will use it when leads are submitted via API and have a link provided in the linkToShorten field.

Please see the Link Shortening documentation and the reference API documentation for submitting leads via API.

When a domain can be set or changed​

A campaign's link-shortening domain can only be assigned, changed, or removed while the campaign is stopped.

  • While the campaign is running, the domain is locked (shown with a 🔒 icon) and can't be changed or removed.
  • Clients can't stop a campaign from the Portal. If you need to change or remove the domain on a running campaign, contact your Aktify Account Executive to have the campaign stopped first; once it's stopped, you can update the domain here.

If no domains are available​

If the dropdown has no domains to choose from — or you see a message that link shortening isn't set up — it hasn't been configured for your company yet. Contact your Aktify Account Executive to get it set up.