Custom Data (WebChat)

WebChat webhook payloads can include optional custom data for additional attribution or tracking information. To provide custom data, implement the aktifyCustomDataForWebhook function in your webpage where WebChat is installed.

Limits

Constraint	Limit
Maximum key-value pairs	20
Maximum key length	256 characters
Maximum value length	4,096 characters
Key and value types	Strings only

warning

If these limits are exceeded, a warning will be logged to the browser console and the custom data will be stripped from the webhook payload.